iOS privacy policy

About this policy

This policy covers the wallet-free iOS edition, version 1.1.0 (build 19). Android and the TravelMedID website have separate privacy notices.

YOUR INFORMATION

You choose the medical, identity, passport, contact, insurance and travel details, photos and documents you enter. These are used to display your card, prepare selected emergency information and create exports. Your private record is encrypted on your device. No TravelMedID account or automatic cloud synchronization is required or provided. This iOS edition has no cryptocurrency wallet or ledger integration, advertising SDK or analytics SDK. We do not sell your medical information.

PASSWORDS AND DEVICE ACCESS

Your password protects your private card. Optional Face ID, Touch ID or device passcode access uses Apple's authentication and Keychain services. TravelMedID does not receive your biometric data or device passcode. We cannot recover your card password or decrypt your backup for you.

EMERGENCY SHARING AND WIDGETS

Emergency sharing is off until you enable it. You choose what to share. Selected information is stored separately from your private card using iOS file protection so emergency widgets can access it after the first device unlock following a restart. Depending on iOS settings, others may see shared details and your selected photo while your phone is locked. Turning sharing off removes the app's shared snapshot and requests a widget refresh; iOS controls refresh timing. It cannot recall copies already shared.

QR CODES AND EXPORTS

The emergency QR contains a supported, selected text summary, not your full record, photos, documents or passport number. Anyone with the code can read it. It opens the TravelMedID website; the summary is in the URL fragment, which is not sent in the ordinary web request but can be read by the receiving page. The website host receives connection information such as your IP address. PDFs and printed cards are not encrypted. Storage and sharing services receive files you choose to export to them.

BACKUPS AND EARLIER VERSIONS

New password-encrypted backups contain your medical/travel record, photo, documents and preferences, excluding unsupported legacy wallet fields. When upgrading an older installation, the original encrypted file is preserved separately for recovery and can be exported using its original password. Keep original imported backup files if you need data supported only by an earlier edition.

EXTERNAL SERVICES

Insurance links open an external provider and include a referral code. Your medical card is not automatically sent to the insurer. Websites and providers handle information you give them under their own policies. Prepared phrases use Apple's speech services. Destination selection is manual; the app does not request GPS location. Phone links open the system calling interface and do not read your contacts.

YOUR CHOICES AND CONTACT

You can edit your information, disable emergency sharing, export a backup, or use Profile > Delete local card to remove the private card, preserved recovery file and emergency snapshot. Exported files and copies held by others remain outside the app. Support emails share your address and message with TravelMedID and its email provider so we can respond. Do not send passwords or unnecessary medical details.

For privacy questions or requests concerning support correspondence, contact traveler@travelmedid.com. We update this policy when these practices change and show the revision date above.